Our shipping warehouse is open M-F 9am - 5pm, orders placed within this time frame on average go out in 1-2 business days, however we reserve up to 4 business days to ship orders. In a case where an order is delayed beyond 4 days, the customer will be notified.
Unfortunately, we are only accepting Groupons for instore purchases at this time.
We do offer international shipping for an additional fee. Please see information more here: Shipping Policy
Once items are added to your cart, you can click the "view and edit cart" button from the "My Cart" drop down menu. From there you will see on the right hand side of the page in the summary box you will click "Apply Discount Code" and add in your coupon. Please note our coupon codes are Case Sensitive.
All our coupon codes are case sensitive as well as subject to some exclusions which you may see the full list here: Coupon Exclusions. If you are still unsure or having trouble please give us a call or email, we will be happy to assist you.
Yes we do. Just place your order for pick up instore and once it is ready for pick up give us a call to let us know you are outside and we will bring it right to you.
You have 30 days to return your items from when they were received. If it was an online order, shipping charges may apply. Please see our full return policy here: Returns
Unfortunately, we cannot modify or subsitute items in your order at this time.
Yes, as long as your order hasn't already shipped we can still cancel your order.
On average you can see your refund in your account in about 3-4 business days.
Yes you may switch any store pick up order to be shipped to you as long as your order is over $39. Please give us a call or email, we would be happy to help!
Yes you may switch your shipping order to a store pick up, as long as it hasn't already shipped and the location of your choice has the items available. Feel free to give us a call or email, we would be happy to help!
If your tracking link isnt working. You can always copy and paste your tracking number directly into the google search engine for the most up to date tracking information.
Not at all. Though we always recommend signing up for an account so you can look back and find all your order information in one place.